Cancellation Policies

Flexible 72-Hour Policy

Cancellations made within 72 hours prior to the arrival date will incur a 100% penalty of the total booking amount.

Payment Options

1. Pay Now

The total amount (100%) will be charged at the time of booking.

2. Pay at the Hotel

5% of the total amount will be charged at the time of booking, and the remaining balance will be paid at check-in.

Payment Information

• In case of a no-show or cancellation according to the policy, the corresponding charge or refund will be automatically processed to the credit card provided at the time of booking.
• Guests must present a valid photo ID and the credit card used for payment or as a booking guarantee during check-in.
• By confirming a reservation, you agree that transaction fees and service charges are non-refundable. These costs will not be reimbursed in case of cancellation, as they relate to services provided during the booking process.

About us

Hotel Palacio Canton

Colonial hotel with 300 years of history, the entire interior is decorated with pieces of cultural and religious art that will make you enjoy every moment you are in the place, each of our rooms has air conditioning, hot shower, TV with pay channels , Wi-Fi throughout the hotel, complete amenities, coffee maker, artisanal coffee, hot shower and private bathroom so that each of our guests can enjoy their own space. Our guests will be able to use bicycle rentals and tour services to emblematic places in Valladolid as well as the pool in our gardens to enjoy while drinking a glass of wine on the terrace. Book with us, you will love it!