The cancellation policy is based on the rate plan chosen by the guest at the time of booking. We offer the following options:
Guests can cancel their reservation free of charge up to 24 hours before the arrival date.
Guests will be charged the total price of the reservation if they cancel within 24 hours of the arrival date. If a guest does not show up (no-show), they will be charged the total price of the reservation.
Guests will be charged the total price of the reservation in advance 24 hours before the arrival date.
Guests will be charged the total price of the reservation if they cancel at any time.
Guests will be charged the total price of the reservation in advance at any time.If the guest does not show up (No-Show), they will be charged 100% of the total reservation amount.
Group Reservation Cancellation Policy (Non-Refundable)
Please note that group reservations are subject to a strict non-refundable cancellation policy.
In the event of a cancellation, the total reservation amount will be charged and will not be eligible for a refund, regardless of when the cancellation notification is received.
In the event of a no-show on the arrival date, 100% of the total reservation amount will be charged, and no refund will be applied.
By confirming your reservation, you accept the terms of the applicable policies.
PAYMENT POLICIES
Payment for the reservation can be made as follows:
Bank transfer
Credit or debit card payment link (Stripe)
About us
Colonial hotel with 300 years of history, the entire interior is decorated with pieces of cultural and religious art that will make you enjoy every moment you are in the place, each of our rooms has air conditioning, hot shower, TV with pay channels , Wi-Fi throughout the hotel, complete amenities, coffee maker, artisanal coffee, hot shower and private bathroom so that each of our guests can enjoy their own space. Our guests will be able to use bicycle rentals and tour services to emblematic places in Valladolid as well as the pool in our gardens to enjoy while drinking a glass of wine on the terrace. Book with us, you will love it!